Application Tech Support (Boomi Atomsphere Integration)
Job Highlights
laptop to be provided (pickup from Makati Office)
Upon regularization 30 paid leaves per year
Upon regularization HMO for you PLUS 1 dependent worth P150,000
Role Summary
1
Responsibilities
Primary point of contact between the client and the system or application, providing ongoing support and ensuring the smooth functioning of systems
Dedicated to quality, using exceptional communication skills to keep our world class systems running
Responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications
Involve accurately defining client issues, interpreting and designing resolutions based on deep product knowledge, and utilizing exceptional communication skills to keep our world-class systems running
Utilize exceptional communication skills to accurately define client issues and interpret and design resolutions based on deep product knowledge
Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues, ensuring timely and effective resolution
Stay updated with the latest advancements in Boomi Atomsphere Integration and related technologies, integrating innovative approaches for sustained competitive advantage
Qualifications
Bachelor’s or College degree in Computer Science, Information Technology, and/or a related fields
Must have 3 years of experience in Boomi Atomsphere Integration
Experience with related technologies such as API management, EDI, and MDM
Experience with cloud-based integration platforms such as AWS or Azure
Strong understanding of system or application support, troubleshooting, and issue resolution
Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge
