JIRA Administrator

Job Highlights

  • laptop to be provided 
  • Upon regularization 30 paid leaves per year
  • Upon regularization HMO for you PLUS 1 dependent worth P150,000

Role Summary

1

Responsibilities

  • Understand the Jira layout and manage users’ default settings
  • Utilize Jira tools to efficiently manage user accounts and permissions
  • Address and resolve inquiries related to group management
  • Integrate external user directories with Jira
  • Develop a strong understanding of workflows and project configurations
  • Configure existing projects and convert them to different project types as needed
  • User Management
    o Adding Users and Changing User Details
    o Deactivating Users and Deleting Users
  • Jira Administration
    o Default Dashboard and User Default Settings
    o Issue Navigator
    o JQL – Jira Query Language
    o Jira Company Managed Projects Administration
    o Jira Workflows and Jira labels
    o Jira Schemes and Custom Fields in Jira
    o Jira – Create a new issue type
    o Jira Group and Personal Admin
  • Group Management
    o Groups in Jira
    o Groups and Permissions
    o Groups and Notifications
    o Groups and Filters Management
    o Groups and Workflow Conditions
  • Project Configuration
    o Creating a Project
    o Configuration, Permission, Notification, Issue Security, Issue Types, Workflow, Screen and Fields Configuration Schemeo Versions and Components
  • Confluence:
    o Navigation and Create a Space
    o Confluence Pages
    o Macros
    o User Settings
    o Knowledge Check Confluence
    o Permissions

Qualifications

  • Bachelor’s or College degree in Computer Science, Information Technology, and/or a related fields
  • Must have 2 years of experience in JIRA Administration
  • Expertise in configuring and managing Jira projects, workflows, and permissions.
  • Proficient in handling user directories, permissions, roles, and group administration within Jira.
  • Strong understanding of custom workflows, transitions, and automation within Jira.
  • Capable of troubleshooting and resolving Jira-related issues efficiently
  • Strong skills in documenting configurations, preparing reports, and providing end-user support and training
  • Jira Administrator Certification (Atlassian Certified Jira Administrator) or relevant Atlassian certifications may be a plus.
  • Good communication skills in English.
  • Ability to collaborate and work closely with others.

Technical Environment

Additional Information

Career Level

Mid to Senior

Work Location

Alabang Muntinlupa City

Work Setup

Hybrid (3x a week onsite) | AM and Mid Shift

Job Type

Full Time/Project Based

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